Your ads pay for every call. Make sure your 1-800 number answers.

Toll-free number monitoring: we test-call your numbers on a schedule from two carrier networks, record what callers hear, and alert you within minutes of a failed test, before a dead line costs you a case or a customer.

Monitor one number free How it works

No software to install. Works with any phone system or carrier in the US.

How it works

Add your numbersAny US toll-free number: 800, 833, 844, 855, 866, 877, 888.

We call on scheduleEvery 6, 12 or 24 hours, alternating between two networks in two regions.

We listenWe record the first 12 seconds and check it's your greeting, not a carrier error or dead air.

You hear firstA failure is re-tested from the other network a couple of minutes later. If it fails again, you get a text, email, call, Teams or Slack message.

Built for law firms and anyone advertising a toll-free number

If you run vanity numbers like 1-800-INJURED in several markets, a single misrouted or dead number can burn a month of ad spend before anyone notices. Monitor every number, in every market, from one dashboard, with a monthly report that proves your lines answered. HostedVoice is a voice carrier that already runs phone service for call centers; this is the same monitoring we use on our own network.

What you get

Two networks, two regions

Toll-free calls route differently depending on the caller's carrier and location. We test from both, so a partial outage shows up as one, not as "everything's fine."

Hear what your callers hear

Every test keeps a short recording and transcript. We tell you if your greeting changes unexpectedly, or plays your closed message during business hours.

Fewer false alarms

One dropped call doesn't wake anyone. We re-test from a second network before alerting.

Alerts that escalate

Text, email, then a phone call if nobody acknowledges. Teams, Slack and signed webhooks too. Maintenance windows pause it all.

Proof for your ad spend

A monthly availability report per number, emailed to you, and a status page you can share with your team or clients.

Business-hours aware

Set your hours and time zone. Test around the clock, or only while you're open.

Pricing

Per number, per month. Pay yearly and get two months free. 10 or more numbers: 10% off.

Free

1 number, tested daily
Two networks, recordings
Email alerts

Every 24 hours

$89/mo

Problems found within a day
~30 tests a month
All features

Every 12 hours

$172/mo

Problems found within 12 hours
~60 tests a month
All features

Every 6 hours

$337/mo

Problems found within 6 hours
~120 tests a month
All features

All paid plans include two networks, recordings and transcripts, greeting-change alerts, escalation calls, Teams/Slack/webhooks, maintenance windows, the monthly report and a status page. Prices are per number per month and renew automatically until you cancel. Each test is a short call to your number, so it may add a few cents a month to your toll-free usage with your own carrier.

Start monitoring

We'll email you a link to finish setting up your account (a password and an authenticator app). Testing starts once that's done.

Company

Your name

Work email

Mobile (optional, for text alerts)

Plan

Free: one number, daily Paid: up to 5 numbers to start

Toll-free numbers

I'm authorised by the owner of these numbers to monitor them, I understand each test is a short recorded phone call to the number, and I agree to the monitoring terms (version 2026-10-15). Text me HostedVoice.us line-monitoring alerts from MORnet Communications, LLC (optional). Message frequency varies with your numbers' status. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of service. See our Messaging Terms and Privacy Policy. We'll text you a code to confirm your number before any alerts are sent, then: “HostedVoice.us (MORnet Communications): you're signed up for line-monitoring alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.”

Already have an account? Sign in. By signing up you agree to the monitoring terms.

Questions

Will the test calls ring my staff?

They may, if your number rings people directly. Most toll-free numbers answer with a menu or greeting first, which is what we listen to. We hang up after about 12 seconds. HostedVoice phone-system customers can have tests routed to a silent test message instead.

Where do the calls come from?

From (334) 378-2431 and a second number on another network. You can allow-list them, or route them to a recording on your own phone system.

What counts as a failure?

Busy, no answer, a network failure, silence, or a carrier message such as "the number you have dialed is not in service." A greeting that changes is reported separately, without marking the number down.

Can I cancel?

Yes, any time, from the Billing tab in the portal. Paid plans run to the end of the period you've paid for.

Monitoring terms

Short version, in plain words.

Version 2026-10-15. By creating an account you agree to these terms and our Acceptable Use Policy.

Your numbers. You confirm you own each number, or are authorised by its owner to monitor it, and you're responsible for anyone who may answer them. We may pause or stop monitoring any number we believe you aren't authorised to test. You'll indemnify us against claims arising from numbers you weren't authorised to monitor.
Test calls. Each test is a phone call to your number of up to about 30 seconds. We record the first ~12 seconds after it answers and keep a transcript, only to tell you what callers hear. Recordings are deleted after 90 days and transcripts after 13 months. If our system detects that a person rather than a recording answered, it discards the recording and transcript.
No guarantee. Monitoring tells you about problems; it doesn't prevent them, and it isn't a guarantee that every caller will reach you. The service is provided "as is." To the extent the law allows, our total liability is limited to the fees you paid in the 12 months before the claim, and we aren't liable for lost business, lost profits or indirect damages.
Alerts. Text and voice alerts go only to people who verify their own mobile and opt in. Reply STOP to any text to stop them.
Billing. Paid plans renew automatically each month or year at the price shown until you cancel. Prices are per number. Cancel any time in the portal under Billing; we don't give refunds for partial periods. We'll give you at least 30 days' notice of a price change. We may end free accounts at any time. Payments are processed by Stripe and billed by Broadcast Networks, LLC.
Law. These terms are governed by Florida law, with venue in Polk County, Florida.
HostedVoice.us is a service of MORnet Communications, LLC. Questions: [email protected] or (863) 678-9910.